Social Value

We are committed to delivering measurable social value through inclusive recruitment practices, local employment opportunities and long term workforce development.

Our approach promotes equality, diversity and inclusion, supports underrepresented groups into sustainable employment, and invests in skills, training and community engagement.

We work collaboratively with clients, candidates, and local partners to create positive economic and social outcomes that extend beyond the immediate recruitment service.

Some activity we currently undertake:

  • 13% of our annual profit goes to local charities and projects
  • The Ontrak Benevolent Fund
  • Ontrak Onhand

At Ontrak Recruitment & Training, we believe that delivering exceptional recruitment and workforce solutions goes beyond supplying people. We are committed to creating lasting social value by supporting local communities, protecting the environment and contributing to sustainable economic growth.

We recognise that every contract presents an opportunity to make a positive difference. Our approach is built around creating meaningful, measurable outcomes that benefit our clients, our workforce, local communities and the wider economy.

Economic Value

We are committed to supporting local and regional economies by:

  • Creating employment opportunities for local people.
  • Promoting fair recruitment practices that are inclusive and accessible.
  • Investing in training, skills development and career progression.
  • Supporting individuals who face barriers to employment.
  • Working with local businesses and suppliers wherever practical.
  • Providing fair employment practices that encourage long-term workforce retention.
  • Social and Community Value

 

We actively seek opportunities to strengthen the communities in which we operate by:

  • Supporting local charities, community groups and voluntary organisations.
  • Encouraging employee participation in fundraising and community initiatives.
  • Promoting equality, diversity and inclusion throughout our business.
  • Supporting employee wellbeing, mental health and a positive working environment.
  • Maintaining robust safeguarding and ethical recruitment practices.

 

Our commitment is demonstrated through our ongoing support of a number of charitable and community organisations, including:

  • Railway Benefit Fund – supporting members of the rail industry and their families through financial assistance, wellbeing services and practical support.
  • Ontrak OnHand – our own initiative providing practical assistance and support to members of our workforce when they need it most.
  • The Young Women’s Hub – helping to empower and support young women through guidance, opportunities and community engagement.
  • The Liminality Group – supporting mental health, wellbeing and personal development through education, coaching and community initiatives.

 

Where opportunities arise, we actively encourage our employees to participate in fundraising, awareness campaigns and volunteering activities to maximise our positive impact within the communities we serve.

 

Environmental Value

 We are committed to reducing our environmental impact through responsible business practices by:

  • Reducing waste through digital processes and paper-free initiatives wherever possible.
  • Promoting sustainable travel and reducing unnecessary business mileage.
  • Encouraging recycling and responsible resource management.
  • Working with clients and suppliers to identify opportunities to reduce environmental impact.
  • Supporting the UK’s transition towards Net Zero through continual environmental improvements.

 

Social Value

  • Our social value commitments are embedded within our Business Management System and are reviewed regularly to ensure they remain effective, measurable and relevant.
  • Where appropriate, we tailor our social value commitments to align with the priorities of our clients, ensuring that our activities provide genuine and measurable benefits throughout the life of each contract.
  • We believe that social value should create lasting benefits rather than one-off initiatives, and we remain committed to continuous improvement in everything we do.
  • Ontrak Recruitment & Training is proud to work alongside our clients, employees, suppliers, charity partners and local communities to create positive, sustainable outcomes that extend beyond the services we provide.