About
Getting you on the right track
About OnTrak
Ontrak Recruitment is a specialist staffing and training agency built around the railway industry. We supply skilled, reliable personnel to railway franchises across the UK, from platform hosts and gateline assistants to security staff and administrative support, backed by an unwavering commitment to safety and service.
We understand that success in this sector depends on having the right people with the right training in the right place, every time. That’s why we pair a strong network of experienced candidates with an in house training academy, so every professional we place is prepared, compliant and ready to perform from day one.
Beyond staffing, we support our clients with practical solutions including welfare facilities for events and projects, ensuring teams are looked after wherever the work takes them. It’s this combination of people, training and support that has made Ontrak a trusted partner for railway operators across the country.
Why choose Ontrak
Founded on the belief that recruitment should be about more than filling a vacancy, Ontrak takes the time to understand each client’s operation, culture and safety requirements before a single candidate is put forward. This dedicated, consultative approach means we don’t just supply staff, we build long term partnerships with the railway operators we work alongside, delivering consistency and confidence at every stage of the journey.